Reminder and Recall Systems for Clients

"Reminder and recall systems for clients are used to remind a target group to get vaccinated when vaccines are due (reminder) or overdue (recall). Reminder and recall systems may include messages with different content and may use different modes of communication (telephone, mail, SMS…). Messages are most often personalized and include health-promotion information that reminds people of the importance of getting vaccinated (Community Preventive Services Task Force 2015). Reminder and recall systems for clients have been implemented in different settings (rural/urban areas, etc.) and by different actors in public and private health (Jacobson et al. 2005). Information systems or vaccination registries (databases recording the entirety of vaccinations administered to patients included in the system) may be mobilized for these interventions (Groom et al. 2015)." - Reminder and Recall Systems for Clients

This resource is translated and adapted from ORS PACA.