Link
How to ensure a context-specific response to events that may erode trust (2017)
Organization: World Health Organization Europe (WHOE)Published: 2017
"This document proposes an algorithm for analysing vaccine safety events and other events that have the potential to erode confidence in vaccines and health authorities. Analysing events is necessary to determine the appropriate communication response. The document describes three overall kinds of events and a process to help you determine whether these events may have low, medium or high impact on trust in vaccination and health authorities. The communication response should be planned according to this. The algorithm will allow you to ensure context-specific responses that may prevent a situation from escalating. Use the algorithm as a routine procedure whenever an event occurs". - How to ensure a context-specific response to events that may erode trust (2017)
Product Type: Guide
Category:
Program Planning and Delivery,Outbreak and Crisis Management,Crisis Communication Program Planning and DeliveryOutbreak and Crisis Management
Crisis Communication
Region: International
PDFResource Rating Breakdown
Ratings submitted by CANVax users for this resource are tallied to provide an average resource rating per category.
0 Comments
Using the comment box below, provide your feedback for this resource. Tell the immunization community how you used the resource, what worked, what didn't and the changes you made. The feedback provided will help inform the immunization community and improve upon the resource made available on CANVax.
All comments are anonymous. Submitted comments will be reviewed for approval by the CANVax team to ensure it meets content submission guidelines. Please note that although CANVax aims to approve comments in a timely manner, volume may result in delays.
You must login or register before you can submit a comment.